Public Sector
134
Procurement and Logistics
340
HSE Management
69
Operations Readiness and Assurance
68
Data Management and Business Intelligence
25
Short Masters
2
Corporate Finance
229
IT Management and Cyber Security
336
Banking, Insurance and Financial Services
156
Communication and Writing Skills
29
AI in Customer Service
6
Commercial Law
12
Planning and Strategy Management
220
Women Only Courses
Contracts and Tendering
186
Administration and Secretarial
149
Interpersonal Skills and Self Development
53
Hands-on Automation and Process Control
10
Education Management Courses
12
Marketing and Sales
163
AI in Strategic Planning
14
Energy Sector
50
Business Continuity and Crisis Management
6
Security Management
16
Customer Service
49
Maintenance and Engineering
213
Operational Quality
128
Graphics & Design Skills Courses
17
Tourism Management
164
Sustainability
155
Workforce and HR
263
Public Relations
213
Transportation Management and Aviation
88
Project Management
182
Engineering and Instrumentation
37
AI in Administrative & Secretariat
12
Auditing and Governance, Risk and Compliance
266
Organisational Leadership
412
Healthcare and Pharmaceutical Management
258
Construction Management
109
Digital Innovation and Transformation
17
Financial Technology (FinTech)
4
This ISMM endorsed course is perfectly positioned for those starting a career in sales. It is also of great benefit to experienced sales professionals who would like to refresh their selling skills and techniques with the latest developments in this vibrant field, and to other professionals keen on understanding the sales function in general. While this course focuses on providing participants with core knowledge about sales as a function and as a process, it will also give them an in-depth understanding of self-management, the art of prospecting, opportunity planning and resource allocation. In addition, participants will acquire several skills related to negotiating deals, overcoming obstacles, resolving customer issues and closing sales.
The 'Sales Professional Certificate' course is highly interactive. Participants will enjoy working with business cases extracted from real life situations taking them from understanding the situation to finding a solution. The course leverages role play techniques where participants work and present scenarios related to deal negotiation, building relationships or problem resolution. Such role plays foster confidence, analytical thinking, and teamwork.
By the end of the course, participants will be able to:
This sales training course is designed for salespeople, sales support personnel, as well as potential candidates for sales positions who want to build and revitalize their existing selling skills.
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